Car rental terms and conditions

Rental conditions

General Terms and Conditions for Renting a Vehicle Without a Driver.


Landlord: Waldemar Klepalow (C4Rent) Avenida Gran Muralla China 4/27. 03177 Alicante España NIF: Y6575045A Tel.0034641797880 e-mail:

Renter – a private person or company specified in the rental agreement, which, by signing it, declares that it accepts the following rental conditions and personal responsibility for the Vehicle entrusted to it for use on the terms specified in the agreement.

VehicleThe car constituting the subject of the lease indicated in the Agreement. Vehicle rental agreement concluded by the Parties.

Parties: Tenant or Landlord

Driver: a person named in the Agreement by the Lessee authorized to use the Vehicle for the duration of the Agreement.

General Information.

Each renter declares that he or she is over 25 years old and has a driving license for over 5 years.

The tenant is obliged to present two documents: (ID card or passport) and a valid driving license.

The Rented Vehicle cannot be used:

for the transport of persons or goods in the form of sublease or for commercial purposes,

to start or tow other Vehicles, trailers or other objects,

in races, rallies or competitions,

when the Renter or another Driver is under the influence of alcohol, hallucinogenic drugs, drugs, barbiturates or other substances that impair his consciousness and ability to react.

A third party not indicated in the Agreement may not use the Vehicle without the written consent of the Lessor.

An additional Driver can also be added during the term of the Agreement after the prior consent of the Lessor. Consent to drive the Vehicle by a person not originally mentioned in the contract can be obtained by e-mail by sending a scanned ID card/passport and driving license to the e-mail address

The Agreement clearly specifies the type and brand of the Vehicle and the exact cost that the Renter will have to pay for the rental.

The rental time is strictly specified in the Agreement, and extending the rental by 1 hour results in charging a fee in accordance with point 12.

The Lessor reserves the right to immediately collect the Vehicle at the tenant’s expense in the event of using the Vehicle contrary to the contract or delay in payment, without refund of the deposit.

The Renter receives a fully fueled Vehicle and is obliged to return the Vehicle with a full tank of fuel, refueling at the nearest gas station from the Vehicle return point. Otherwise, the Lessee shall bear the costs of the missing fuel and the additional fee for the refueling service listed in the additional fees.

If the Renter does not contact us within 12 hours from the date and time of the end of the rental and does not return the Vehicle, the Lessor has the right to treat this fact as misappropriation and report the matter to the Police. The fee for initiating the misappropriation reporting procedure is specified in Additional Fees.

The rental period may be extended only with the consent of the Lessor after prior contact with the Tenant by e-mail or telephone, at least 24 hours before the expiry of the rental period provided for in the Agreement, provided that the Tenant pays in advance for the additional rental period.

In the event of failure to return the Vehicle within the time specified in the Agreement or within the time agreed in accordance with the provision of point 11 above, the Lessee is obliged to pay the Lessor a remuneration for non-contractual use of the Vehicle in the amount of EUR 100 for each commenced day, and bears full financial responsibility for in the event of damage and breakdown of the Vehicle.

The Renter is absolutely obliged to comply with the road traffic regulations in force in a given country. Ignorance of the regulations does not exempt the tenant from civil and criminal liability.

The Renter receives a functional Vehicle in a condition enabling its proper operation and undertakes to use it with due care and return it in the same condition.

The costs of purchasing windshield washer fluid, replacing light bulbs, tire repairs and other consumables are fully borne by the Lessee.

The Renter receives a clean Vehicle. Upon return, the Renter is obliged to return the Vehicle clean inside and out. Otherwise, he will be charged a fee from points 8 and 9 of the Table of Additional Fees.

The Renter or Driver is obliged to:

Securing the Vehicle against theft (locking the Vehicle each time and turning on all anti-theft devices; carefully securing documents and keys outside the Vehicle),

Perform daily maintenance of the Vehicle at your own expense, in particular to check and top up engine oil, coolant, brake fluid, windshield washer fluid, check the condition of tires, correct tire pressure, operation of lights,

Use the type of fuel in the Vehicle in accordance with the engine specification given in the registration certificate.

Smoking and drinking alcohol is strictly prohibited in the Vehicle.

In the event of returning a dirty Vehicle whose cleanliness does not allow for a thorough inspection, fees for any damage may be collected from the Renter after the Vehicle has been washed by the Lessor.

The Lessor reserves the right to make the Tenant’s or Driver’s data available to authorized bodies (e.g. Police, Municipal Staff, or other authorized bodies).

The Renter agrees to place a GPS locator in the vehicle.

Travel outside Spain.

Driving the Vehicle outside Spain requires the prior consent of the Lessor in the Agreement and (if necessary) additional insurance, the cost of which is fully borne by the Renter.

The tenant cannot travel to the cities of Ceuta, Melilla, the Canary Islands or the Balearic Islands.

A tenant traveling abroad is obliged to equip the vehicle in accordance with the applicable regulations of a given country.

Permission to travel abroad is granted only to three countries: Portugal, France and Gibraltar.


The Renter is obliged to pay all fees related to the rental of the Vehicle before the rental with a payment card issued in the name and surname of the Renter – Visa or Mastercard. For Premium Vehicles, a credit card is required.

At the time of rental, the employee collects the vehicle rental fee and pre-authorizes the amount of the refundable deposit as security for the rental.

Pre-authorization of the deposit amount is unblocked on the customer’s account within 7-30 days, depending on the internal regulations of the payment card owner (BANK).

If the rental period specified in the contract is shortened, the funds are non-refundable.

In case of cancellation of a reservation paid for online, a cancellation fee of EUR 50 will be charged and the remaining funds will be refunded to the account within 7 to 14 business days. If the reservation is canceled less than 24 hours before collecting the Vehicle, the funds paid will not be refunded.

The Tenant agrees to charge the payment card in the event of a breach of the Rental Agreement by the Tenant.

The return of the deposit does not mean that the Landlord has waived his claims against the Tenant.

In the event of extension of the lease with the consent of the Lessor, the rate is calculated on the basis of the arithmetic average of the fee resulting from the Agreement.

All payments included in the Agreement are in currency (EUR) and are expressed in gross value including VAT.


The Lessor declares that the Vehicle has third party liability and accident insurance valid in Spain and countries to which the travel restrictions indicated in this Rental Agreement do not apply.

Pursuant to the civil liability insurance policy, insurance is available only to persons who use the Vehicle with the consent of the Lessor and on the terms and conditions contained in the policy.

Own contribution to damage or theft.

Collision Damage Waiver, i.e. Limitation of liability for damage resulting from collision (CDW), Theft Protection, i.e. Limitation of liability for theft (TP). By accepting CDW and/or TP, the Lessee assumes the obligation to pay

an additional fee (in the amount of the deposit) in accordance with the rate applicable on the day of signing the Lease Agreement. CDW and TP does not exclude the tenant’s liability in the event of gross negligence or intentional violation of the Terms, legal provisions or insurance conditions. Damage to tires, windows and the interior of the Vehicle (damage to the Vehicle’s equipment, destruction or staining of the upholstery and damage caused by cigarette butts), also missing elements and equipment of the Vehicle such as e.g. (radio antenna, hubcaps, fire extinguisher, spare wheel, etc.) are not subject to limitations. liability of the Vehicle Renter. If the Renter receives a replacement car, it is not subject to the abolition of the own contribution to the damage and the Renter bears full financial responsibility for its damage.


In the event of the immobilization of the rented Vehicle, the Lessor will, if possible, provide the Tenant with a replacement Vehicle for the repair period. For a waiting period longer than 24 hours for a replacement Vehicle, the Tenant does not pay the Vehicle rental fee.

The provision of a replacement vehicle is not possible in the case of:

loss of registration certificate and/or insurance policy and/or vehicle keys,

damage to the Vehicle due to the fault of the Renter or a person not authorized to drive the Vehicle,

immobilization of the rented Vehicle outside Spain,

acts of vandalism.

Accidents, damage, theft.

In the event of an accident (related to or without damage to the Vehicle), theft or damage to the Vehicle in any other way, the Renter or another person driving the Vehicle is obliged to call the Police to the place of the incident, and the Renter should request a prepared report from the Police.

Any accident, damage, loss or theft of the Vehicle must be immediately reported to the Lessor by e-mail ( or telephone (0034641797880). In any case, the Lessee cannot accept third party claims.

The Tenant is obliged to provide assistance to the Landlord and/or its insurance companies in all claims or court cases in connection with an accident or damage, in particular by:

providing a completed and confirmed accident or collision report form

providing full details of the participants and witnesses of the accident as well as a detailed description of the event

not leaving the Vehicle unattended or secured

in a situation where the accident or damage was caused by a third party – taking all necessary actions to identify the perpetrator and securing evidence that may contribute to establishing the perpetrator’s liability.

If the Tenant violates any of the provisions mentioned above, the Tenant shall be fully financially liable for any damage caused to the Landlord or a third party, even if CDW and/or TP are accepted and the related fee is paid.

Landlord’s liability.

The Lessor is not responsible for items transported, lost, left in the Vehicle or for any fees (fines) charged to the Lessee in connection with the use of the Vehicle during the rental period. The Lessor is not liable to third parties for any claims for compensation resulting from damage caused by the Lessee or the person driving the Vehicle during the rental period.

Additional fees.

The Renter is fully liable for damage to the rented Vehicle in the event of:

intentional act or gross negligence,

damage to the interior of the Vehicle, tires, rims, wipers, antenna, leaving permanent stains

driving the Vehicle under the influence of alcohol, drugs or other intoxicating substances, as well as without a valid driving license and with a full number of penalty points.

failure to return the registration certificate or keys after the theft of the Vehicle,

fleeing the scene of an accident,

entry of the Vehicle abroad without the consent of the Lessor, and all costs related to its return in the event of damage or failure.

the insurer’s refusal to pay compensation due to the Tenant’s fault,

lack of a detailed description of the circumstances of the damage or failure to provide the required documents

Each day of parking of the Vehicle in connection with the above activities – EUR 100.

Making the Vehicle available to an unauthorized person – EUR 200.

Missing key – EUR 50. + the cost of replacing the missing key at the authorized service center.

No license plate, registration stickers on the windshield (each) – EUR 50. + cost of supplementing the missing license plate.

Smoking in the Vehicle – EUR 150.

Breaking the ban on transporting animals, removing hair – EUR 100.

Return of a dirty Vehicle – EUR 25.

Return of a Vehicle with stains on the seats, upholstery and trunk – EUR 150.

Missing or damaged each original hubcap – EUR 50. + cost of replacing the missing part at the authorized service center.

Refueling the Vehicle with the wrong fuel – EUR 50. + cost of repairing the vehicle at the authorized service center.

Dismantling parts of the Vehicle or making modifications without the consent of the Lessor –

800 EUR. + cost of replacing the missing part at the authorized service center.

Each speed exceeding 140 km h – EUR 50.

Missing item from the standard equipment list (each) – EUR 50. + cost of replacing the missing part at the authorized service center.

Damage or failure to return each of the selected additional equipment items (GPS, seat, chains, railings and roof box) will cover the total cost of the missing equipment.

Administrative Fee for initiating the Vehicle appropriation procedure –

500 EUR.

Vehicle refueling service EUR 20 + fuel cost.

In case of leaving or attempting to leave Spain without consent – EUR 500.

Providing written information at the request of law enforcement and/or administrative authorities about the Vehicle user who committed an offense and/or crime – EUR 50.

Administrative fee for payment of a fine or other fee resulting from the customer’s use of the car – EUR 50 + the actual cost of the fine or fee.